FAQ

Frequently Asked Questions

Ordering

Do you offer Cash on Delivery?
Yes, Cash on Delivery is available on all orders.

How long does delivery take?
Orders are typically processed within 1–2 business days after which delivery timelines depend on your location.

Products

Are your products 100% natural?
Yes, all Heaven Hills Herbal products are formulated with natural, herbal ingredients — free from mineral oil, silicone, and parabens.

Are your products cruelty-free?
Yes, none of our products are tested on animals.

Returns

What is your return policy?
Please see our Refund Policy page for full details on returns and exchanges.